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Ans: Stylerstreet is a registered company in London UK and based in London. It's warehouse and supply office are also in London, UK.
Ans: Fabrics and textiles are sourced from the best manufacturers in the world like Italy, Germany, China, Thailand etc. Design, cutting & sewing are mostly sourced from China, India, Vietnam, Bangladesh etc. But these are not limited. Stylerstreet always does research and carefully sources to provide the best clothing to its customers.
Stylerstreet has its own Head Office and warehouse in London. It's registered office is in Bethnal Green London and Warehouse is in Romford, London. All it's order processing, packaging and shipment have been made from inside the UK.
Stylerstreet is the leading parcel delivery company in the UK like Royal Mail, TnT, Parcel Force, My Hermes etc. Depending on your order we offer different types of delivery options which will be mentioned in the order page you use. Please notice carefully when you order online because some products may have different delivery options from others.
Here are some of our most common shipping options:
Orders made Monday to Friday before 14:00 PM and chosen Next Day Delivery, will get the parcel delivered the next day. Orders made after 14:00 PM or on Sunday and Bank Holiday will be delivered the day after. Please see if your order is eligible for next-day delivery.
You should receive a text or email on the day of your delivery. If this delivery time is not convenient to you, please contact us or the courier service for a re-delivery or re-schedule your delivery with the carrier.
For Named day Delivery: Please note that you will need to sign the parcel when received. If there is nobody to receive and sign, then the parcel may get returned for you to pickup or collect from the nearest collection point of the carrier/courier service.
You can pick a convenient day and time of your choice within the next 8 days(excluding Bank Holidays). Please make sure your order processed before midnight and you order the day before Sunday or any bank holiday. This will help us get your order picked and packaged in time and get everything ready for your desired time delivery.
Ans: Unfortunately Stylerstreet does not deliver to any PO Box at this moment.
You will receive an email or text message when your parcel gets dispatched. Stylerstreet will also update and notify you throughout the delivery process. Please use the tracking system of your courier/carrier.
Depending on the carrier company, you can track your parcel throughout its delivery process.
Stylerstreet is 100% committed to its customer satisfaction. If any chance you get a wrong item that you have not ordered, please do let us know immediately (within 48 hours). You will need to return the wrong item to us and we will arrange to resend you the correct item or if you want a refund we will arrange the refund too.
Depending on your delivery option time you may need to sign for your delivery.
It depends on when you are requesting to change your delivery address. If you request to change your address before we dispatch your order, you can easily change your delivery address. In case we already packaged and dispatched your order, the order will be with one of the delivery couriers and it may not be possible to change the delivery address easily.
Stylerstreet always tries to improve its customer service in all aspects and areas. In case you are not happy with the delivery service, please do let us know with specific complaints, we will be happy to listen to you and will communicate with the courier company to improve their and our service more.
You can easily return your item(s) at a MyHermes store or by local Post Office. The simple and easy way to use a pre-paid myHermes label for just £1.99, which you add to your order in the check-out. If you do not add, you can easily get this pre-paid label from the myHermes website (https://www.myhermes.co.uk/).
The procedures are:
You can easily return your item(s) at a MyHermes store or by local Post Office. The simple and easy way to use a pre-paid myHermes label for just £1.99, which you add to your order in the check-out. If you do not add, you can easily get this pre-paid label from the myHermes website (https://www.myhermes.co.uk/).
You can find out more details about them in the below links:
It depends on the purchase order and the condition or return reason. In most cases, if the product was sent wrongly from us, Stylerstreet will pay for your return. In other cases, you need to pay for your return if otherwise is not mentioned in your Order. Sometimes some of the products we offer free returns, in those cases you can send/return the product without any cost. So, please read carefully while you are purchasing about the return policy and the return cost.
Our return address is: Unit-11, Howletts Hall Farm, Mill Lane, NavestockEngland, RM4 1ET
Yes, of course. Just let us know your full name address and other information. We will try to find out another copy of your return slip. In case you don't get a copy of your return slip, still you can send it to us.
If you want to return an item you purchased, you have to return it within 28 days of your purchase. Otherwise, Stylerstreet is not liable to refund or accept any return of the purchased order.
You can always pay and buy a return slip using any of the market's postal services. In case you were offered but didn't buy the return slip, please do contact Styler Street, if the offer is applicable for you, you may get another return free of charge.
It depends on which postal service provider you are using and how much size they will allow you. Normally you should make the package like the same you have got from us. A durable plastic bag without any label on it will do. Then attach the return slip/label to the bag. For some items, you may need to package them inside a carton box or so.
After we receive your returned item, we will let you know a confirmation. After you get the confirmation of receipt of your returned item, please allow Stylerstreet to 3/4 working days to refund your amount.
Stylerstreet always tries to keep the product price as low as possible. As a result, everyone can afford famous branded products at their affordable cost. Return is not something we always expect and they are very rare in comparison with our sales. So, we carefully choose which product or order should get a free return and which one should not. Please check carefully while you order with us.
